Privacy Policy

Your privacy is important to us. Please read this Privacy Policy to learn about the information that Transportation Insight collects from you and how Transportation Insight uses that information.

BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SERVICES.

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This Privacy Policy does not apply to any third-party applications or software that integrate with our Services, or any other third-party products, services or businesses (collectively, “Third Party Services”). Third Party Services are governed by their own privacy policies. We recommend you review the privacy policy governing any Third Party Services before using them.

It’s the term, “third party,” that throws them off. They think because we’re not the ones driving the trucks, or loading the pallets on to your shipping docks, that we’re hands off. That we don’t care and that we’re only in it for the pricing. This couldn’t be further from the truth.

This Privacy Policy does not apply to any service that does not display, reference, or link to this Privacy Policy.

Personal Data We Collect

Aquablue Freights collects data to provide the Services you request, ease your navigation on our website, communicate with you, and improve your experience using our Services. Some of this information is provided by you directly, such as when you create an account on our website, or purchase a service from us. Some of the information is collected through your interactions with our Services. We collect such data using technologies like cookies and other tracking technologies, error reports, and usage data collected when you interact with Aquablue Freights website.

We also obtain data from third parties or use third parties to assist us with data collection. For example, we may supplement the data we collect as described in this section by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address notably to customize certain services to your location. In addition, we utilize third-party services to collect usage data.

The data we collect depends on the Services and features thereof that you use, and includes the following:

Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number).

Job application data. We collect information regarding your employment history, resume, references, education, and other information to help us evaluate you for an internship of employment with Aquablue Freights.

Chat session data. If you use the Chat Feature of the Services to chat with a customer service repetitive we will have access to a transcript of the chat session. We use information provided though the Chat Feature to provide you with customer assistance.

Usage data. We collect personalized information about your use of our Services, to better understand uses thereof and identify potential improvements, as well as to send you promotional communications or offers tailored to your use of our Services and interest thereto.

Examples include:

• Information on the web pages you visit on and off our website and the search terms you enter on our website.
• Information regarding the performance of our Services and any problems you may experience while using them. This information enables us to diagnose problems and offer support in resolution.
• Data about your device and the network you use to connect to our website, including IP address, device identifiers, and regional and language settings.

Web requests. We collect information regarding every web request sent to the relevant servers. This information is used to provide support, as well as to assess usage and performance of our Services. The data collected for each request can include such things as timestamps, any exception messages, user agent, IP address, and request time and duration.

Location data. We collect your IP address and infer location such as city or postcode therefrom, when necessary in order to provide you with the Services or to send you promotional communications or for customer relationship management purposes.

Content. We may collect the content of messages you send to us, such as feedback or questions you ask our technical support representatives, when necessary to provide you with the Services you use. When you contact us, phone conversations or chat sessions with our representatives may be monitored and recorded in order to improve our services, facilitate the processing and resolution of your request or complaint.

Surveys and Studies . We may ask you to participate in a survey or study; and may request information from you. Participation is voluntary, and you have the choice of whether to disclose any requested information.

How We Use Personal Data

We will only use your personal data when the law allows us to. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Aquablue Freights uses information that we collect from customers and visitors for the purposes of:

• Providing our Services;
• IProviding ongoing support;
• Evaluating you for a job or internship;
• Communicating with you, including promotional communications and customer relationship management (“CRM”);
• Providing information about other Services;
• Helping us run our company, for example to improve our Services or our security, train staff or perform marketing activities, including CRM;
• Complying with our legal obligations; and
• Accounting and other administrative purposes.

Examples of the uses of information include:

Providing Services . We use data to carry out your transactions with us and to provide Services to you. Often, this includes personal data such as email, name, job title, company, and address. We may collect additional information when you register to use the Services, including contact information and credentials. We may use this data to diagnose and address problems and provide other support services

Evaluating You for a Job or Internship . By selecting the Careers link you will be directed to a third-party recruitment services website, currently Jobvite.com (“Recruitment Provider”). Your use of the Recruitment Provider’s services is governed by the Recruitment Provider Terms of Service and Privacy Policy available through the Recruitment Provider’s website.

Improving Product and Services . We use data to continually improve our Services, including adding new features or capabilities. Data is collected throughout your interactions with our Services that enable us to understand customer usage and tailor future capabilities.

Service Communications. We use data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to notify you of changes in information and updates to our Services or to our Privacy Policy.

Marketing and event communication: We use personal data to deliver marketing and event communications to you across various platforms, such as email, direct mail, social media, and online via our Services.

If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future. For information about managing email subscriptions and promotional communications, please visit the Your Rights Regarding Personal Data section of this privacy statement. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions.

Processing Payments: If you make a payment to Transportation Insight, we will ask for payment Information and other information requested for processing your payment.

We use third party payment processors, currently Authorize.net (“Payment Processors”), to assist in securely processing your payment information. If you pay with a credit card, the payment information that you provide through the Services is encrypted and transmitted directly to Payment Processors. We do not store your payment information and do not control and are not responsible for Payment Processors or its collection or use of your information. You may find out more about how Payment Processors stores and uses your payment information by accessing the privacy policy for Payment Processors’ services.

How We Share Personal Data

It is the policy of Aquablue Freights protect users' information both online and off-line. Access to our users' information is restricted to only those employees or agents, contractors or subcontractors of Transportation Insight who have valid reasons to access this information to perform any service you have requested or authorized, or for any other purpose described in this Privacy Policy. The information you provide will not be sold or rented to third parties.

We may provide your personal data to:

• Aquablue Freights-controlled affiliates , located in and outside your country or region;
• outsourced service providers who perform functions on our behalf, located inside or outside of your country or region. For example, when you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction;
• our authorized agents and representatives, located inside or outside of your country or region, who sell products or provide services on our behalf;
• anyone expressly authorized by you to receive your personal data;
• anyone to whom we are required by law to disclose personal data, upon valid and enforceable request thereof.

Aquablue Freights may share Personal Data if Aquablue Freights is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). Aquablue Freights requires that the shared personal data remain subject to the promises made in the then-current Privacy Policy, unless and until you agree to a new privacy terms.

We will access, disclose and preserve personal data when we have a good faith belief that doing so is necessary to:

• comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies, upon valid and enforceable request thereof; or
• operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks.

Please note that some of our Services may direct you to services of third parties whose privacy practices differ from Aquablue Freight’s. If you provide personal data to any of those services, your data is governed by their privacy statements or policies. Aquablue Freights, LLC and their subsidiaries are not responsible for the privacy practices of these other websites. Please review the privacy policies for these websites to understand how they process your information.

Handling of Personal Data

Aquablue Freights is committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal data. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements.

These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training.

You are responsible for maintaining the security of your account credentials for the Services. Aquablue Freights will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

If we become aware of a breach that affects the security of your personal data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, Aquablue Freights will provide any such notice that Transportation Insight must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.

Personal data collected by Aquablue Freights may be stored and processed in your region, in the United States or in any other country where Aquablue Freights, its affiliates or contractors maintain facilities. We take steps to ensure that the data we collect under this Privacy Policy is processed pursuant to the terms thereof and the requirements of applicable law wherever the data is located.

Aquablue Freights also collaborates with third parties such as cloud hosting services and suppliers located around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal data within Aquablue Freights or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal data is processed, secured, and transferred according to applicable law.

If you would like to know more about our data transfer practices, please contact our Legal Department at info@expresspassage.com.

Aquablue Freights retains personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g. statute of limitations). If your personal data is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information.

Your Rights Regarding Your Personal Data

Aquablue Freights respects your right to access and control your personal data. You have choices about the data we collect. When you are asked to provide personal data that is not necessary for the purposes of providing you with our Services, you may decline. However, if you choose not to provide data that is necessary to provide a Service, you may not have access to certain features, Services.

We aim to keep all personal data that we hold accurate, complete and up-to-date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details and this can be easily accomplished using the Manage Account section. However, if you believe that the information we hold about you is incorrect, incomplete or out-of-date, please contact us at info@expresspassage.com.

Changes To This Privacy Policy

We may update this Privacy Policy based upon evolving Laws, regulations and industry standards, or as we may make changes to our business including our Services. We will post changes to our Privacy Policy on this page and encourage you to review our Privacy Policy when you use our Services to stay informed. If we make changes that materially alter your privacy rights, Aquablue Freights will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should discontinue your use of the Services. You may also request access and control of your personal data as outlined in the Your Rights Regarding Personal Data section of this Privacy Policy.

Questions or Complaints Handling

We understand that you may have questions or concerns about this Privacy Policy or our privacy practices or may wish to file a complaint. In such case, please contact us in one of the following ways: